At Al-Khader Car Rental, we are always keen to provide the best services to our valued customers, and we strive to provide an electronic experience that meets your needs and exceeds your expectations. We realize how important your privacy is, so we are committed to protecting the information you provide to us in accordance with the highest global data protection standards.
This statement aims to explain how we collect, use, and protect your personal data, in addition to highlighting how we enhance your experience with us through our website and applications. Please take a few minutes to read this policy carefully to make your decisions based on clear information.
The information we collect
We collect various data about our site visitors to ensure that services are provided in a manner that meets their expectations. This information is collected when:
Requesting any information or services through the site.
Subscribing to newsletters or loyalty programs.
Applying for jobs through our platform.
Interacting with our correspondence such as surveys or promotions.
The information collected may include:
Full name.
Date of birth.
Country and nationality.
Gender and marital status.
Residential or work address and email.
Telephone or fax numbers.
Identity data such as passport or driving license.
Any additional information necessary to improve the service provided to you.
We may also collect non-personal information, such as:
Browsing history within our website.
Your communication preferences.
Your responses to offers and surveys.
Data collection and use objectives
We at Al-Khadr Rent a Car are committed to collecting personal data only when it is needed, and we explain below some of the basic purposes for this:
Providing services such as processing orders and completing transactions.
Marketing our products and services or those of our trusted business partners.
Improving the quality of services through market research and surveys.
Providing you with a personalized user experience based on your interests and preferences.
You can always control the nature of the data you provide to us, knowing that not providing some information may affect your ability to obtain some services.
Data sharing and disclosure
In most cases, your information is stored in a secure database, and it may be necessary to transfer it to our partners or service providers to help us provide our services effectively. However, we confirm that we do not sell or rent your data to any third party.
We may share your information only in the following cases:
When we have your prior consent.
When government agencies or insurance companies request this information.
When it is necessary to share data with service providers who work with us (such as customer service or data analysis).
When it is necessary to ensure the conduct of business operations and the implementation of contractual obligations.
When complying with legal requirements or judicial orders.
In emergency situations that require the protection of individuals or property.
We always take care to ensure that the parties we deal with comply with data protection laws and are committed to maintaining the confidentiality of your information.
Consent to marketing communications
We may contact you via email, phone, or other means to inform you of new offers and products that may be of interest to you. If you do not wish to receive these communications, you can easily unsubscribe through the links provided in the messages or by contacting us directly.
If you provide your information in the context of requesting a specific service, this information may be used to complete the requested transaction or provide you with additional information about related services.
In some cases, we may require explicit consent when collecting sensitive data in accordance with applicable laws (such as medical information or data revealing ethnic origin).
Accessing and updating your personal data
To ensure the accuracy of your information, you may review and update your personal data as needed. We may ask you to confirm your identity before providing you with any sensitive data.
In some cases, some information may remain in storage for legal or technical reasons, even after you request its deletion, to ensure compliance with regulatory requirements and resolve potential disputes.
Cookies and tracking technologies
We may use cookies or web beacons to collect information about your browsing patterns and improve your experience on our site. These technologies help us to:
Facilitate the login process by remembering your information.
Personalize content and offers based on your interests.
Ensure that you receive relevant information.
You can adjust your browser settings to control or reject cookies, but this may affect some features of the site or your user experience.
We do not control the cookies used by third parties, so we recommend that you review their privacy policies if you are concerned about how they use your data.
External Links
Our site may contain links to other websites for reference or service purposes. However, we are not responsible for the privacy practices or content of those websites, so we recommend that you review their privacy policies before providing any personal data.
Minors’ Privacy
We do not knowingly collect personal data from children or minors without the consent of their parents or legal guardians. If we discover that a child has provided us with their data without permission, we will delete that data immediately.
Data Protection and Accuracy
We make every effort to ensure that the data we collect is accurate and secure, but we do not guarantee that there will be no errors or loss of data. We are not responsible for any inaccurate information provided to us.
Privacy Policy Changes
We may update this Privacy Policy from time to time in response to legal or operational changes. Any changes will be posted on this page, so please review it periodically to stay informed about how we handle your data.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our